Alert: Major issue with lab results

Over the last week there has been a major IT issue at Southampton General Hospital pathology lab resulting in significant delays to blood test reports. As a result the lab has asked all GP surgeries to limit blood tests to critical drug monitoring and suspected cancer patients only.
Your test may be delayed until the issues are resolved at the hospital. Please bare with us as this is totally out of our control.
(No change as of 12th July 2024)

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Welcome to Waterfront
& Solent Surgery

Non-urgent advice: eConsult

Please note the eConsult service is not monitored outside our normal surgery opening hours; Monday to Friday 8.00am till 6.30pm.

Whilst the eConsult advice service is still accessible 24/7, you are only able to submit a GP online consultation during normal working hours.

There may be occasions when due to the volume of incoming eConsult consultations, or at times of staff shortage, that we may not have sufficient available workforce to deal with this additional workload and it may be necessary to cap the number of eConsults we can accept.

Appointments

We currently offer booked same day urgent care appointments up to 8pm at our Urgent Care Centre on Monday & Tuesday evening.

There are a variety of other services offered on other nights including contraceptive services and chronic pain clinics.

We offer phlebotomy services on a Saturday morning.

Minor Injury Unit – this offers minor injury services, including access to diagnostics such as x-ray and is based at Lymington Hospital.

More Information.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Use the Right Service

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Online services allow you to:

  • book, check or cancel appointments with a GP, nurse or other healthcare professional 
  • order repeat prescriptions
  • see parts of your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals
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